Augmented Reality improves Emergency Response teams

6 ways Augmented Reality improves training for police, fire & rescue, and all Emergency Response teams

Effective training has never been more important for Emergency Response teams.

The risks they face in their careers are increasingly diverse and constantly evolving. From natural disasters such as floods and wildfires to urban disasters such as motorway pile ups and terror events, Emergency Response professionals must perform to an exceptional level in exceptional circumstances.

To do this, need the most up-to-date training. How else can they save lives, protect the public, and do their jobs to the highest standard?

In this blog, Liam Peachey, XR Team Lead at Metaverse VR, outlines why Augmented Reality (AR) training is the best training solution Emergency Response teams. Liam is passionate and knowledgeable about using technology to embrace training challenges. Through his job he sees firsthand the power and potential of AR transform the way we learn and train.

Liam explores 6 ways expert instructors and local authorities use AR technology to maximise the time, cost, and quality of Emergency Response training. Using the most up-to-date, effective training means trainees are equipped with the skills and knowledge they really need in the field.

What’s the difference between Augmented Reality Training (AR) and Virtual Reality Training (VR) for Emergency Response teams?

AR is an idea tool for training Emergency Response teams. Alongside existing training methods, AR is the next step fully preparing firefighters, police officers, and paramedics for the immense challenges they face in their jobs.

But what is AR training? And what’s the difference between VR and AR?

VR is a commonly used term. Typically, the public is familiar with for entertainment reasons, such as video games. Beyond entertainment, VR is an essential training tool because it’s totally immersive and highly complex. Using headsets and simulators trainees learn in hyper-accurate, digitally rendered environments. They are completely “transported” into the scenario.

An example of VR would be navy trainees operating a battleship through stormy seas while never leaving the classroom environment. The VR technology would replicate the ship’s bridge including the specific controls and equipment. The technology would allow the trainees to “feel” and “see” the stormy conditions and how the ship responds in the scenario.

AR uses much of the same technology as VR. However, instead of being totally immersive, AR overlays digital scenarios on to real-life images. Using glasses or a compatible tablet, trainees “see” important details or instructions on top of real objects.

An example would be using AR to include hyper-realistic imagery over props. A trainee paramedic might perform an emergency tracheotomy on a plastic medical-grade mannequin but with AR they “see” far more detail, accurate anatomy, and respond in-the-moment to the challenges which may occur in real life emergencies.

Read our expert blog ‘MR, VR or AR. Which one is best for you?’ more information about augmented reality and virtual reality.

1: Using AR training for Emergency Response teams is more efficient

Both initial career training and Continual Professional Development (CPD) must convey vital information, in an accessible way, in limited time.

Using AR ticks all of these boxes. In just an afternoon, trainees understand the theory of emergency response processes and get practical “hands-on” experience.

With a set of compatible smart glasses or using a compatible tablet or mobile device, trainees “perform” the processes with real-life digital overlays.

  • Firefighters “see” different types of fires and experience tackling them
  • Medics “see” a patient having a seizure and learn how to respond
  • Police officers “see” a hostile individual and practice de-escalation using official protocol

The AR system scans and maps the real-life environment. It recognises real-life props or training devices, such as a mannequin or a car. It then anchors digital overlays, such as fire or movement, over the physical object. Through the glasses or device, trainees see the imagery with real-world precision.

Overlays examples include:

  • Step-by-step instructions
  • Live system diagnostics and alerts
  • Visual markers or spatial annotations
  • Remote support and real-time collaboration

In the moment, trainees are learning and responding to complex, “dangerous” scenarios, while never leaving the classroom.

2: Emergency Response teams using AR training learn faster and make fewer mistakes

AR directly helps trainees to improve in both skill acquisition and long-term knowledge retention.

Because it makes training more visual and accurate to “real life” (rather than theory based), AR means important information is more memorable. Its success is in the combination of real and virtual elements. For example, trainees use real instruments and equipment to interact with digital surroundings. Firefighters “put out fires” with real fire hoses and medics use real scalpels to perform emergency procedures.

AR also helps trainees to develop and trust their instincts and team skills. Instructors respond to the highly accurate data from AR to give detailed feedback to the trainee, helping them improve there and then. Results and progress are measurable and clear. Each training exercise can be repeated as many times as needed, until each trainee has consistent reaction times and are entirely confident in their role.

After using AR, trainees go into the field able to manage dangerous situations with experience, resilience, and muscle memory. See an example of AR and exactly how it works by booking a no-obligation free demonstration here.

“AR is proven to reduce error rates by up to 40% in field service operations”

HCL Tech

AR also helps trainees to develop and trust their instincts and team skills. Instructors respond to the highly accurate data from AR to give detailed feedback to the trainee, helping them improve there and then. Results and progress are measurable and clear. Each training exercise can be repeated as many times as needed, until each trainee has consistent reaction times and are entirely confident in their role.

After using AR, trainees go into the field able to manage dangerous situations with experience, resilience, and muscle memory. See an example of AR and exactly how it works by booking a no-obligation free demonstration here.

3: Instructors using AR to train Emergency Response adapt scenarios to increase or decrease challenge level

Since AR is digital, it is totally adaptable. As an Emergency Response training instructor, you dictate the precise scenario and details you’d like. The Metaverse digital artists, 3D modellers, and developers work with you to create the environment and events you need.

As everything is bespoke, you are positioned to get the best out of your trainees. Using AR data, instructors can respond to the trainees’ needs quickly and easily. Adapt the scenario to make it simpler or more complex, depending on what the trainee is ready for. Then, in the moment, provide further guidance and reiterate instructions to deepen trainees’ learning.

Every element of the design is in your control. With a simple click of a button, you can change the level of challenge or complexity in the scene. Start your trainees off on the simplest version of the scenario before adding more difficulty when they are ready. Once they have mastered a particular skill you can further test it in different environments, simulations, or conditions.

4: AR training for Emergency Response is far more cost-effective than traditional training

Balancing effecting training with budget constraints is an ongoing challenge for Emergency response leaders and trainers, local authority leaders, NHS managers, and decision makers in public safety.

AR is the solution. It’s a cost-effective way of training exceptional teams, without compromising training quality or safety standards.

There are many reasons AR is cheaper than traditional training models. As AR can be delivered remotely:

  • You don’t need to hire specific locations, buildings, or sites
  • You don’t need to book or use vital, expensive, or specialist equipment (which may be in demand from multiple departments
  • There are no requirements for the team to travel to a specific location
  • There are no accommodation costs for extended training scenarios
  • Expert instructors from around the world can deliver training easily

Trainees remain on station in their actual workspace while using AR. The digital overlays enhance the everyday environment, making it interactive and effective. Find out how AR can transform your approach to Emergency Response training by booking a call here.

5: Remote and multi-disciplinary collaboration across Emergency Response teams is easy and straightforward with AR training

The most effective training comes from industry experts. Passing on hard-earned knowledge and experience prepares even the newest trainees for what they’ll face in their dangerous day jobs.

Getting the best trainers in front of the trainees that need them has historically been a logistical hurdle. Likewise, making the most of expertise from different but linked departments is a challenge. There are many reasons police, fire, and paramedics should train together, namely, mass casualty events or motorway pile ups, but orchestrating this is incredibly difficult.

AR solves these problems instantly. Wherever trainees are in the country, and wherever instructors are in the world, they all learn together remotely. The digital connectivity of AR allows for multi-disciplinary collaboration, and the necessary technology for interoperability is in-built.

Whether emergency response teams are collaborating in a training module led by a professor in crowd behaviour or they’re rehearsing a riot response, AR training is effective, scalable, and fully supported.

6: Using AR to train Emergency Response teams keeps training safer and more predictable

AR is significantly safer than tradition training methods, in multiple ways. It simulates highly dangerous situations. The simulations are accurate and authentic enough to fully prepare the trainees for the situations they’ll face but the very fact they’re simulations mean the trainees are always safe.

  • No risk to physical safety
    AR training happens in classrooms, on stations, and in safe environments. Trainees can’t experience injury, exposure, accidents, or other hazards when they’re constantly supervised and fully supported. They access the knowledge and experience they need digitally, keeping them physically safe.
  • No risk to equipment
    Trainees only access specialist, expensive equipment when they are ready, after they have repeatedly practiced how to use it with AR. When trainees progress to use specialist equipment in real life they do so with live AR support and instructions. These approaches reduce the risk of misuse or costly mistakes.
  • No risk to team mates or crew
    Building trust and resilience within a team takes time. In the field, these trusted relationships are essential. Using AR trainees begin to rely on each other and cement a positive working relationship while in total safety and in a controlled environment.
  • No risk to emotional safety
    Stress, burnout, and psychological distress can occur in training scenarios, especially when trainees are put in situations they’re not ready for. Learning cannot happen when trainees’ wellbeing is suffering. By using AR trainees are kept safe, even when facing extremely challenging training scenarios.

Trainees move slowly through levels of training complexity as and when they’re ready. From theory to supported practice to independent competency, AR supports trainees at every stage of their professional education.

In summary, AR training is more efficient, more flexible, more effective, more collaborative, safer, and cheaper than current training approaches.

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